+92.303.2222.474 info@RoamSoon.com

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Privacy Policy

We here at Roam Soon takes its data protection and privacy responsibilities seriously.

Who we are

We a company that provides innovative itineraries for your next travel and adventure plan, read more about us here.

How do we collect your information?

We are committed to ensure the strict privacy and confidentiality of its clients. Your private information will never be disclosed in any case. To create this online privacy policy is to ensure that your information remains secure and private.

What information does Hunza Discovery Tours collect from me?

During Booking:

your full name,
age / date of birth
gender (i.e. male/female/other)
title
postal address
phone number
email address
next of kin (Emergency Contact)

After booking and anytime before departure:

dietary requirement
height and weight
travel insurance details
passport details (including nationality and city of birth)
we may also ask for medical / health information, such as pre-existing medical conditions, vaccination status, if you have a disability, medication that requires refrigeration, food allergies etc., some of which is considered sensitive information or special category data under relevant data protection laws
any additional information you provide during the booking process to check if a trip is right for you, which may include personal information.

Why do we collect your information?

provide you with our and our partner travel products and services, administer your reservations and tours, manage your booking account settings (if you open an Intrepid user account), and generally administer and manage our customer relationship with you;
if you are a business partner, supplier or agents, to manage our business relationship with you;
contact you and process your communications with us, for example, to respond to your queries or complaints, or if we need to tell you something important, or invite you to complete a booking (e.g. if started but not finished a tour reservation online);
generally improve our products and services and your user experience with us ;
comply with our legal obligations and assist government and law enforcement agencies or regulators;
carry out our marketing activities, including identify and tell you about other travel related products or services that we think may be of interest to you, process feedback forms and other similar communications.

Selling data

We do not and will not sell your personal information under any circumstances.

Who we share your data with

Normally we don’t share As we are a large international group, your information may be shared within the Intrepid Group and any of our related entities worldwide, including Destination Management Companies forming part of our Group, including our IT shared services centre located in Columbo, Sri Lanka. Where permitted, we may share your personal information with the Intrepid Foundation for the purpose of promoting charitable causes.

How long we retain your data

We retain and store most information about you in computer systems and databases operated by either us or our external service providers. Some information about you may be recorded in paper files that we store securely.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax or accounting requirements

In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

What are your rights

We want you to feel reassured that you have control of the information you provide to us. Subject to certain exemptions, and depending on relevant data protection laws, including in some cases upon our legal basis for processing your information there are certain rights you have over your personal information. These include:

You can ask us to update any inaccurate, incomplete or out-of-date information we hold about you
You can ask us to provide you with a copy of the information we hold on you, or that we transfer that information to another service provider
You may request that we stop processing or using your information
You may request that we delete any / all information we hold about you
You may withdraw consent that you have provided to us

Where possible we will comply with your request, however, there may be instances where we cannot fulfil your request, or there will be consequences if we were to fulfil your request. We will always communicate with you about any consequences before going forward, or give you written reasons for any refusal.

Under certain data protection laws
withdraw consent to our use of your information for marketing purposes;
object to the processing of your personal data, where we collect your personal data for our legitimate interest;
request your personal information be transferred to yourself or a third party without hindrance in a commonly used format.

We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.

We will only perform the activities outlined above to the extent that such activities will not compromise privacy, security or any other legal interests.

You may also wish to make a complaint about the way we have handled your personal information or other interference with your privacy rights.

You can exercise any of these rights at any time by contacting us (see the Contact Us section).

How we keep your information secure

Intrepid is dedicated to keeping your personal information secure. We have implemented various physical, electronic and managerial security procedures in order to protect your information and reduce the risk of loss and misuse, and from unauthorized access, modification, disclosure and interference.

Whilst we take all reasonable steps to ensure that your personal information is secure, we would ask you to be aware that the internet is inherently insecure, so please take precautions when disclosing any personal information online to us.

Third-Party Links

Our website may include links to third party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of every website you visit.